Scenario
Walkthroughs
Real-life scenarios showing what happens at key points in the refugee claim process, with example conversations and practical information.
Understanding what to expect at each stage of the refugee claim process can reduce anxiety and help you prepare. These scenario walkthroughs present real-life situations you may encounter, with example dialogue showing the types of conversations you might have with authorities and professionals. Each scenario includes practical information and guidance for that specific situation.
Arriving at a Port of Entry
What happens when you arrive at a Canadian border. Learn about CBSA procedures, initial questioning, and how to make a refugee claim at the border.
Making an Inland Refugee Claim
Going to an IRCC office to make a refugee claim after arriving in Canada. What documents to bring and what to expect during the process.
Your IRB Hearing Day
Walking through what happens in the Immigration and Refugee Board hearing room. Learn about the hearing structure and types of questions you may face.
Receiving a Negative Decision
Understanding what happens after an IRB refusal. Learn about your options, appeal timelines, and how to assess next steps.
Attending a Detention Review
Understanding the 48-hour, 7-day, and 30-day detention review processes. Learn what the review officer may ask and what to prepare.
Accessing Healthcare with IFHP
Navigating healthcare as a refugee claimant covered by IFHP. Learn how to access doctors, pharmacies, and emergency services.
Applying for a Work Permit
Going through the work permit application process after your refugee claim is referred to the IRB. Learn about SIN numbers and employment documentation.
Meeting Your Lawyer for the First Time
Preparing for your first meeting with a refugee lawyer or RCIC. Learn what to bring, what to discuss, and what questions to ask.
When Your Family is Still Overseas
Managing family separation during your claim process. Learn about communication options, sponsorship processes, and emotional support resources.
Receiving Protected Person Status
What happens after the IRB approves your claim. Learn about PR applications, travel documents, and your new rights and obligations in Canada.
How to Use These Scenarios
Choose Your Scenario
Find the scenario that matches where you are in the refugee claim process. Each scenario addresses a specific point in your journey.
Read the Example Dialogue
Review the example conversations to understand the types of questions and interactions you may encounter. The dialogue examples show language such as what you might hear and how people typically respond.
Learn Practical Information
Each scenario includes practical guidance on what to prepare, what to bring, what to expect, and important considerations for that specific situation.
Seek Professional Help
These scenarios provide informational guidance only. For advice specific to your situation, always consult with a qualified refugee lawyer or RCIC. Many offer free initial consultations.